Privacy Policy - Superset


This Privacy Policy was last updated on 26th May 2022.



‘Superset’ is a product of Weblength Infonet Private Limited, hereafter referred to as Superset or ‘the company/Superset/we/us/our’ (together with its affiliates, subsidiaries and permitted assigns).

Superset is a platform that allows for colleges, students and companies to interact in a manner that streamlines the campus placements and hiring process.

Towards providing the optimum experience of the abovementioned platform, Superset may collect certain information about its users (“user(s)/you/your”) through this website and other superset services.

Superset respects your privacy and wants you to understand how we collect, use and share data about you .

Please read below the Privacy Policy of superset that sets out the manner and terms of how we collect, use, and share information about you through our online interfaces owned and controlled by us. This Privacy Policy is also designed to provide information on how we ensure data security, conduct data transfers and process requests from data subjects, and describes your rights to access, correct, or restrict our use of your personal data.

Unless we link to a different policy or state otherwise, this Privacy Policy applies when you visit or use superset’s website, mobile applications, APIs or related services.

By using the services, you agree to the terms of this Privacy Policy and the Terms of Service. You shouldn’t use the services if you don’t agree with this Privacy Policy or any other agreement that governs your use of the services.

Legal Basis for Processing Data

We process your data on the basis of the following:

  • Your explicit/implied consent for processing your data and for the purposes mentioned herein;
  • For the performance of contracts entered into by you for providing any of the services;
  • Processing to comply with legal and regulatory obligations;
  • Processing necessary to protect vital interest of a user or any other natural person
  • Processing necessary for public interest
  • Our legitimate interests, i.e. registering and administering accounts on our services to provide you access to all content, updates and services you have purchased, and to facilitate the efficient running and operation of our business.

Information collected

Superset may collect the following type of Personal Information of the users, as necessary at various stages of your interactions with us, including without limitation:

  1. Personal and Identity Information:
    • First Name
    • Last Name
    • Title, if applicable
    • E-mail address
    • Phone Number
    • Cookies
    • Physical Address
    • photographs, if required
    • your audio, and video recordings, if required
    • Institute Roll Number, if applicable
    • Social Identity Numbers, if applicable.
    • Age
    • Gender
    • Date of Birth
    • Marital Status
    • Nationality
  2. Financial Information
    • Debit/Credit Card Details
    • Bank Account Details
    • E-wallet details
    • UPI ID
    • Payment gateway Account Details

      For security, superset does not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data. Additionally, we do not collect any payments information processed by third-party payment gateway providers.

  3. Education and Recruitment Data
    • Educational qualification(s)
    • Post-qualification experience
  4. Electronic Identification Data
    • IP Address
    • Location, date and time of access
    • Login credentials (for registered users)
    • Browser details
    • Device type
    • Operating system type and version
    • Usage statistics about your interactions with our services, including features of the portal accessed, time spent on pages or the service, pages visited, features used, click data, date and time, and other data regarding your use of the services
  5. Marketing Data
    • Your preferences in receiving marketing information from us
    • Your communication preferences
  6. Other Data- We may collect other types of data from our users, such as:
    • Call recordings of our personnel with the users
    • Data inferred or assumed information relating to your behaviour and interests based on your online activity on our sites
    • Transaction history
    • Any other data as may be relevant for the scope of your interaction with us and for efficiently providing our services to you.

Apart from the above, please note that we do not collect or process any special or sensitive personal data.


Special category of personal data includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade unions memberships, information about your health and genetic and biometric data.


Should we specifically require “special” or “sensitive” personal data in connection with one or more of the uses described below, we will request your explicit consent to use the data in accordance with this policy and/or in the ways described at the point where you were asked to disclose the data.


Other legal basis for our processing of special category data may include, as permitted by applicable law, for scientific research, for employment, social security or social protection law, for reasons of substantial public interest, or as necessary for the establishment, exercise or defence of legal claims. If you voluntarily share with us or post/upload any “special” or “sensitive” personal data for any other reason, you consent that we may use such data in accordance with applicable law and this policy. You can contact our DPO for more information about our processing of your personal data.

How we get data about you

The data collected by us is derived directly from the data provided by the user or by use of our services, such as when you register for a service, request for quotations, place inquiries, give your feedback for our services, browse our portal etc.

Additionally, we use tools like cookies, web beacons, analytics services, and advertising providers to gather the data listed above. Some of these tools offer you the ability to opt out of data collection.


Cookies and Data Collection Tools

We and service providers acting on our behalf (like Google Analytics and third party advertisers) use server log files and automated data collection tools like cookies, tags, scripts, customized links, device or browser fingerprints, and web beacons (together, “Data Collection Tools”) when you access and use the services. These Data Collection Tools automatically track and collect certain data as detailed above when you use the services. In some cases, we tie data gathered through those Data Collection Tools to other data that we collect as described in this Privacy Policy.

We use cookies (small files that websites send to your device to uniquely identify your browser or device or to store data in your browser) for things like analyzing your use of the services, personalizing your experience, making it easier to log into the services, and recognizing you when you return. We use web beacons (small objects that allow us to measure the actions of visitors and users using the services) for things like identifying whether a page was visited, identifying whether an email was opened, and advertising more efficiently by excluding current users from certain promotional messages or identifying the source of a new page visit.

Superset uses the following types of cookies:


  • Preferences: cookies that remember data about your browser and preferred settings that affect the appearance and behavior of the services (like your preferred language).

  • Security: cookies used to enable you to log in and access the services; protect against fraudulent logins; and help detect and prevent abuse or unauthorized use of your account.

  • Functional: cookies that store functional settings (like the volume level you set for video playback).

  • Session State: cookies that track your interactions with the services to help us improve the services and your browsing experience, remember your login details, and enable processing of your course purchases. These are strictly necessary for the services to work properly, so if you disable them then certain functionalities will break or be unavailable.


You can set your web browser to alert you about attempts to place cookies on your computer, limit the types of cookies you allow, or refuse cookies altogether. If you do, you may not be able to use some or all features of the Services, and your experience may be different or less functional.

Some of the third-party partners who provide certain features on our site may also use Local Storage Objects (also known as flash cookies or LSOs) to collect and store data.

Analytics

We use the 3rd-party browser and mobile analytics services like Google Analytics, Hotjar, GetSiteControl, Mixpanel, Leadsquared, Wistia, YouTube and Drift on the Services. These services use Data Collection Tools to help us analyze your use of the services, including information like the third-party website you arrive from, how often you visit, events within the services, usage and performance data. We use this data to improve the Services, better understand how the services perform on different devices and provide information that may be of interest to you.

Online Advertising

We use third-party advertising services like Facebook, Google’s ad services, and other ad networks and ad servers to deliver advertising about our services on other websites and applications you use. The ads may be based on things we know about you, like your usage data and system data, and things that these ad service providers know about you based on their tracking data. The ads can be based on your recent activity or activity over time and across other sites and services and may be tailored to your interests.

Depending on the types of advertising services we use, they may place cookies or other tracking technologies on your computer, phone, or other devices to collect data about your use of our Services, and may access those tracking technologies in order to serve these tailored advertisements to you. To help deliver tailored advertising, we may provide the service providers with your email address and content that you share publicly on the services.

We also receive information about your visits to this platform and to other websites using pixel tags.

Other third parties from whom we receive your personal data include, our service providers, other networks connected to our service, your social media or other accounts synced with our services, our advertising partners, our marketing and advertising affiliates, our educational partners, analytics providers, recruiters and such other third-party sources.

What We Use Your Data For, and How Long We Store it

We use your data to do things like provide our services, communicate with you, troubleshoot issues, secure against fraud and abuse, improve and update our services, analyze how people use our services, serve personalized advertising, and as required by law or necessary for safety and integrity.

We use the data we collect through your use of the services to:

  • To verify your identity;
  • For internal data analysis and marketing operations by superset and its affiliates
  • Provide and administer the services, such as
    • To showcase to potential employers and superset customers, for their recruitment process
    • To enable potential employers to conduct recruitment marketing operations
    • To enable your college/university placement cell to provide you assistance with your placements
    • To showcase to university, or students, or employers, as relevant, to provide them enhanced experience under specific scope of services
  • Process your requests and orders;
  • Communicate with you about your account by:
    • Responding to your questions and concerns;
    • Sending you administrative messages and information;
    • Sending you information and in-app messages;
    • Sending push notifications to your wireless device to provide updates and other relevant messages;
  • Manage your account preferences;
  • Facilitate the services’ technical functioning, including troubleshooting and resolving issues, securing the services, and preventing fraud and abuse;
  • Solicit feedback from users;
  • Market and administer surveys and promotions administered or sponsored by superset;
  • Learn more about you by linking your data with additional data through third-party data providers or analyzing the data with the help of analytics service providers;
  • Identify unique users across devices;
  • Tailor advertisements across devices
  • Improve our services and develop new products, services, and features;
  • Analyze trends and traffic, track purchases, and track usage data;
  • Advertise the services on third-party websites and applications;
  • As required or permitted by law; or
  • As we, in our sole discretion, otherwise determine to be necessary to ensure the safety or integrity of our users, employees, third parties, the public, or our Services.

It is hereby clarified that irrespective of the fact that you have registered yourself  under DND or DNC or NCPR service, or any such similar service, you still authorize us to give you a call from us or any third party for the above mentioned purposes till you withdraw/cancel your registration with us. We may send email notices or contact you via SMS, phone call or any other medium to communicate about our services. We may, from time to time, use business partners, operational service providers and subcontractors to operate and provide our services to you and to comply with legal and regulatory requirements. As necessary under this Privacy Policy, our service providers are required to protect the information we provide them in a manner that is consistent with this Privacy Policy. Although we exercise care in selecting our service providers and require them to protect information as mentioned above, they are independent third parties and we may not have control on their privacy practices.


Criterion For Determining Data Retention Period

It is not possible for us to determine a specific period for which we may retain your data. However, we will not retain your data for longer than necessary, taking into account the following:

  • The purpose(s) and use of your data, both now and in the future (such as whether it is necessary to continue to store that information in furtherance of our obligations under a contract with you, or to contact you in the future);
  • Whether we have any legal obligation to continue processing your data (such as any record-keeping obligations imposed by any applicable law);
  • Whether we have any further legal basis to continue processing your information (including your consent);
  • Whether there is any relevant agreed industry practice on how long such data should be retained;
  • The levels of risk and liability involved for us to continue holding the data;
  • The amount of difficulty we may face to ensure the data can be kept updated and accurate; and
  • Any other circumstances (such as the nature and status of our relationship with you).

Who we share your data with?

We share certain data about you with the college placement cells, companies performing services for us, our business partners, analytics and data enrichment providers, your social media providers, companies helping us run promotions and surveys, and advertising companies who help us promote our services. We may also share your data as needed for security, legal compliance, or as part of a corporate restructuring. Lastly, we can share data in other ways if it is aggregated or de-identified or if we get your consent.

Superset and its employees may utilise the Information for the purposes of provision of services towards its customers. Furthermore, superset may share the Information with its affiliates and group companies for legitimate business purpose.

We may share your data with third parties under the following circumstances or as otherwise described in this Privacy Policy:

  • Use by College Placement Cells: Superset may provide access to student information to college placement cell officers to enable them to provide placement assistance to students. Protection of such information will be the liability of the placement cell officer who is accessing the information, and in case of a objectionable disclosure of information, placement officer will be liable
  • With Service Providers, Contractors, and Agents: We share your data with third-party companies who perform services on our behalf, like payment processing, reward processing, data analysis, marketing, and advertising services (including retargeted advertising), email and hosting services, and customer services and support. These service providers may access your personal data and are required to use it solely as we direct, to provide our requested service.
  • With Business Partners: We have agreements with other websites and platforms to distribute our services and drive traffic to our portal.
  • With Analytics and Data Enrichment Services: As part of our use of third-party analytics tools like Google Analytics and data enrichment services like Clearbit or Pipl, we share certain contact information, account data, system data, usage Data, or de-identified data as needed. De-identified data means data where we’ve removed things like your name and email address and replaced it with a token ID. This allows these providers to provide analytics services or match your data with publicly-available database information (including contact and social information from other sources). We do this to communicate with you in a more effective and customized manner.
  • To Power Social Media Features: The social media features in the services may allow the third-party social media provider to collect things like your IP address and which page of the services you’re visiting, and to set a cookie to enable the feature. Your interactions with these features are governed by the third-party company’s privacy policy.
  • To Administer Promotions and Surveys: We may share your data as necessary to administer, market, or sponsor promotions and surveys you choose to participate in, as required by applicable law (like to provide a winners list or make required filings), or in accordance with the rules of the promotion or survey.
  • For Advertising: If we decide to offer advertising in the future, we may use and share certain data with third-party advertisers and networks to show general demographic and preference information among our users. We may also allow advertisers to collect data through Data Collection Tools, and to use this data to offer you targeted ad delivery to personalize your user experience (through behavioral advertising) and undertake web analytics. Advertisers may also share with us the data they collect about you.
  • Recruitment Services: We will be sharing your information with recruiters and potential employers. In this case, such a recruitment agency or an employer may directly contact you to schedule interviews, etc. Please note that any information you share with the recruitment agency or employer will be governed by their terms and policies.
  • For Security and Legal Compliance: We may disclose your data to third parties if we (in our sole discretion) have a good faith belief that the disclosure is:
    • Permitted or required by law;
    • Requested as part of a judicial, governmental, or legal inquiry, order, or proceeding;
    • Reasonably necessary as part of a valid subpoena, warrant, or other legally-valid request;
    • Reasonably necessary to enforce our Terms of Service, Privacy Policy, and other legal agreements;
    • Required to detect, prevent, or address fraud, abuse, misuse, potential violations of law (or rule or regulation), or security or technical issues; or
    • Reasonably necessary in our discretion to protect against imminent harm to the rights, property, or safety of Superset, our users, employees, members of the public, or our services.
    • We may also disclose data about you to our auditors and legal advisors in order to assess our disclosure obligations and rights under this Privacy Policy.
  • During a Change in Control: If we undergo a business transaction like a merger, acquisition, corporate divestiture, or dissolution (including bankruptcy), or a sale of all or some of its assets, we may share, disclose, or transfer all of your data to the successor organization during such transition or in contemplation of a transition (including during due diligence).
  • After Aggregation/De-identification: we can disclose or use aggregate or de-identified data for any purpose.
  • With Your Permission: with your consent, we may share data to third parties outside the scope of this Privacy Policy.

Any data that is voluntarily displayed by you on the our platforms may be used by third parties for unsolicited purposes. Please note that we shall not be liable for such unsolicited use by third parties of your data that has been voluntarily displayed by you.

Your Rights

You have certain rights around the use of your data, including the ability to opt out of promotional emails, cookies, and collection of your data by certain analytics providers. You can update or terminate your account from within our services, and can also contact us for individual rights requests about your personal data such as to restrict/object our processing of your data, to erase all data we have stored about you, and the right to ask for the data to be provided to you/ported to any other service in a commonly used machine readable format.

Parents who believe we’ve unintentionally collected personal data about their underage child should contact us for help deleting that information.

Your Choices About the Use of Your Data

You can choose not to provide certain data to us, but you may not be able to use certain features of the services

  • To stop receiving promotional communications from us, you can opt out by using the unsubscribe mechanism in the promotional communication you receive or by changing the email preferences in your account. Note that regardless of your email preference settings, we will send you transactional and relationship messages regarding the services, including administrative confirmations, order confirmations, important updates about the services, and notices about our policies.
  • The browser or device you use may allow you to control cookies and other types of local data storage. Your wireless device may also allow you to control whether location or other data is collected and shared.
  • To get information and control cookies used for tailored advertising from participating companies, see the consumer opt-out pages for the Network Advertising Initiative and Digital Advertising Alliance, or if you’re located in the European Union, visit the Your Online Choices site. To opt out of Google’s display advertising or customize Google Display Network ads, visit the Google Ads Settings page.
  • To opt out of allowing Google Analytics, Hotjar, Mixpanel, ZoomInfo, or Clearbit to use your data for analytics or enrichment, see the Google Analytics Opt-out Browser Add-on, Hotjar Opt-Out Cookie,Mixpanel Opt-Out Cookie, ZoomInfo’s policy, and Pipl Removal from Search results.

If you have any questions about your data, our use of it, or your rights, contact us at dataprotection.officer@joinsuperset.com.

Accessing, Updating and Correcting, Porting and Deleting Your Personal Data

You can access and update your personal data that superset collects and maintains as follows:

  • To update data you provide directly, log into your account and update your account at any time. The control of your personal information shall rest with you, the user, and you can access your relevant personal information, on record by accessing your ‘Profile’ section. If the information so linked to your profile is incorrect, you may update the information at the earliest. This can be done by editing your Profile information or sending an e-mail to support@joinsuperset.com.
  • To terminate your account:
    • Write to support@joinsuperset.com to delete your account permanently
    • Please note: even after your account is terminated, some or all of your data may still be visible to others, including without limitation any data that has been posted to a third-party platform. Even after your account is terminated, we retain your data for as long as we have a legitimate purpose to do so (and in accordance with applicable law), including to assist with legal obligations, resolve disputes, and enforce our agreements. We may retain and disclose such data pursuant to this Privacy Policy after your account has been terminated.
  • To request to access, correct, port, or delete your personal data, or to restrict processing of your personal data, please email dataprotection.officer@joinsuperset.com. Please allow up to 30 days for a response. For your protection, we may require that the request be sent through the email address associated with your account, and we may need to verify your identity before implementing your request. Please note that we post deletion, we may retain certain data where we have a lawful basis to do so, including for mandatory record-keeping and to complete transactions.

Revocation of Consent

We recognise that the processing of your data may be based on your consent. In case you wish to withdraw such consent given to us for the processing of your data as identified above, please e-mail us at dataprotection.officer@joinsuperset.com. Please allow up to 30 days for a response. For your protection, we may require that the request be sent through the email address associated with your account, and may need to verify your identity before implementing your request.

Further, please note that such revocation of consent shall be prospective in nature, and shall not affect the lawfulness of any data processed based on your consent given prior to revocation.

Complaints about our privacy policy or use of your data

While we take all measures to protect and secure your data, we understand that you may have grievances about our use of your data, or of our data protection measures. Please feel free to reach out to us at dataprotection.officer@joinsuperset.com with any such complaints.

In case you are not satisfied with our response, you can also reach out to the national data protection authorities in your region (provided you are in the EU). The list of national data protection authorities for EU member states may be accessed here.

Please note that while we urge you to write to us for any grievances or with any complaints you may have, this does not preclude you from directly approaching the national data protection authorities mentioned above.

Our Policy Concerning Children

We recognize the privacy interests of children and encourage parents and guardians to take an active role in their children’s online activities and interests.Our Services are not intended for children under 13 (or under 16 in the European Economic Area), and the children under these ages may not use the services. If we learn that we’ve collected personal data from a child under those ages without verified parental consent, we will take reasonable steps to delete it. Parents or guardians who believe that Superset may have collected personal data from a child under those ages can submit a request that it be removed to dataprotection.officer@joinsuperset.com

All users who are minors in the jurisdiction in which they reside (generally under the age of 18) may not set up an account and have a parent or a guardian open an account for them, and must have the permission of, and be directly supervised by, their parent or guardian to use the services. Additionally, this privacy policy should also be read in the presence of such parent/guardian.

Jurisdiction-Specific Rules

If you live in California, you have certain rights to request information. Please note that we transfer data to India and other areas outside of the European Economic Area.

Users in California

If you are a California resident, you have the right to request certain details about what personal information we share with third parties for those third parties’ direct marketing purposes. To submit your request, send an email to dataprotection.officer@joinsuperset.com.

Since the internet industry is still working on Do Not Track standards, solutions, and implementations, we do not currently recognize or respond to browser-initiated Do Not Track signals.

Users Outside of the U.S.

Weblength Infonet Private Limited is headquartered in India, and in order to provide the services to you, we must transfer your data to India and process it there. By visiting or using our services, you consent to the storage of your data on servers located in India. If you are using the services from outside India, you consent to the transfer, storage, and processing of your data in and to India or other countries. Specifically, personal data collected in Switzerland and the European Economic Area (“EEA”) is transferred and stored outside those areas.

That data is also processed outside of Switzerland and the EEA by Weblength Infonet Private Limited, or our service providers, including to process transactions, facilitate payments, and provide support services. We have entered into data processing agreements with our service providers that restrict and regulate their processing of your data on our behalf, with appropriate safeguards to ensure security of your data. By submitting your data or using our services, you consent to this transfer, storage, and processing by Superset and its processors.

Security Practices and Procedures

Internal access to the information is on a need-only basis. Further, employees and personnel of Superset are bound by Code of Conduct and Confidentiality Policies which obligate them to protect the confidentiality of the information.

Best efforts will be taken to ensure that the third parties to whom the information is shared to enable Superset to provide its services are also bound by the Privacy Confidentiality Policy that the company abides by. They are further obligated to maintain reasonable level of security practices and procedures in accordance with applicable law to ensure security of the information

Notwithstanding the aforesaid, we use appropriate security based on the type and sensitivity of data being stored. As with any internet-enabled system, there is always a risk of unauthorized access, so it’s important to protect your password and to contact us if you suspect any unauthorized access to your account.

Superset takes appropriate security measures to transfer your data to protect against unauthorized access, alteration, disclosure, or destruction of your personal data that we collect and store. These measures vary based on the type and sensitivity of the data. Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately. You may view our security practices here.

Additionally, all personal data obtained and held by the company will:

  • be processed fairly, lawfully and in a transparent manner
  • be collected for specific, explicit, and legitimate purposes
  • be adequate, relevant and limited to what is necessary for the purposes of processing
  • be kept accurate and up to date. Every reasonable effort will be made to ensure that inaccurate data is rectified or erased without delay
  • not be kept for longer than is necessary for its given purpose
  • be processed in a manner that ensures appropriate security of personal data including protection against unauthorised or unlawful processing, accidental loss, destruction or damage by using appropriate technical or organisation measures
  • comply with the relevant laws and procedures for international transferring of personal data applicable to us.

Updates and Contact Information

When we make a material change to this policy, we’ll notify users via email, in-product notice, or another mechanism required by law. Changes become effective the day they’re posted, or from any other date, as specified in such notification. Please contact us via email with any questions, concerns, or disputes.

Modifications to This Privacy Policy

From time to time, we may update this Privacy Policy. If we make any material change to it, we will notify you via email, through a notification posted on the services, or as required by applicable law. Unless stated otherwise, modifications will become effective on the day they are posted.

As permitted by applicable law, if you continue to use the services after the effective date of any change, then your access and/or use will be deemed an acceptance of (and agreement to follow and be bound by) the revised Privacy Policy. The revised Privacy Policy supersedes all previous Privacy Policies.

Questions

If you have any questions, concerns, or disputes regarding our Privacy Policy, please feel free to contact our privacy team (including our designated personal information/data protection manager) at dataprotection.officer@joinsuperset.com

You may also reach out to our Data Protection Officer at

Name: Pranjal Goswami

Email Address: dataprotection.officer@joinsuperset.com

Governing Law

This Privacy Policy forms part of our Terms of Use and is governed in accordance with the laws in India.